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Privacy & Security

Kg22's Privacy Policy — Your Data, Our Responsibility

When you use kg22, your personal data is held in trust by us. Read this privacy policy to understand how we keep your data safe.

Last updated: January 1, 2026

How We Protect Your Privacy

Kg22's privacy policy isn't just words on paper — we actively protect your data at every step.

End-to-End Encryption

All your data is protected with AES-256 encryption. Information stored on our servers cannot be easily accessed by anyone — including our own staff, who have no access unless it is strictly required.

Never sold to third parties

Your personal data is never sold to advertisers or third parties. kg22 does not profit commercially from your data — ever.

You're in Control

You may request to view, correct, or delete your data at any time. We process all such requests within 30 days.

Cookie Transparency

We are clear about which cookies we use and why. You can disable non-essential cookies at any time — that option is always available to you.

Marketing Opt-Out

You can unsubscribe from promotional messages at any time. We do not send spam without your consent.

Adherence to International Standards

Kg22 follows the core principles of GDPR. Our privacy practices align with international best practices.

01Introduction

Kg22 is an internationally licensed online betting and gaming platform. When you use our website kg22.im, you naturally share certain personal information with us. This privacy policy is written to ensure complete transparency about how that information is handled.

This policy explains in detail what data we collect, why we collect it, how it is stored, how long we retain it, and who it may be shared with. It also outlines your rights and how to exercise them.

By using the kg22 platform, you agree to this Privacy Policy. If you disagree with any part of it, please contact us or discontinue using the platform.

Please note: This privacy policy covers our Terms & Conditionsshould be read together. Both documents together form the complete legal framework governing the use of kg22.

02What Data We Collect

Kg22 only collects data that is strictly necessary to provide our services. Collecting excessive or unnecessary information goes against our policy.

Data Type Example Necessity
Identity Information Full name, date of birth, NID number Mandatory
Contact Information Mobile number, email address Mandatory
Financial Information Mobile banking number, transaction history Mandatory
Technical Information IP address, device type, browser Automated
Usage Data Login times, betting history, preferred games Automated
KYC Documents NID/Passport photo, selfie Where applicable

Warning: We never collect your mobile banking PIN, bank account password, or card number. If anyone asks for this information, it is not from kg22 — beware of fraudsters.

03How We Collect Data

Kg22 collects data in several ways. It is good to be aware of each method.

Direct Collection

  • Information you provide when filling out the registration form
  • Documents uploaded for KYC verification
  • Chat or email with our support team
  • Information provided when participating in surveys or promotions

Automatically collected

  • Through cookies and tracking technologies while you browse the website
  • Your device's IP address and location data
  • Login and logout times, session duration
  • Analytics data on which pages you visited and how long you stayed

From third parties

  • Transaction confirmation details from payment processors
  • Risk assessment data from fraud prevention services
  • Regulatory information required by the licensing authority

04How We Use Your Data

Every purpose for which your data is used is clearly listed below. kg22 never uses your data for anything outside of this list.

  • Account Management: For registration, login, password reset, and account verification.
  • Payment Processing: To process deposits and withdrawals and to maintain transaction records.
  • Customer Support: To resolve your complaints or queries and provide assistance.
  • Security Assurance: To detect and prevent fraud, multi-accounting, and other prohibited activities.
  • Legal Obligations: To meet the requirements of licensing authorities and law enforcement agencies.
  • Product Improvement: To understand which features are used most and to improve the overall platform experience.
  • Personalized experience: To send you relevant offers or notifications based on your preferences (subject to your consent).
  • Responsible Gaming: To identify excessive gaming patterns and provide timely support.

Our commitment: Your data is never shared with any advertising network. Your personal information is never used for kg22's advertising purposes.

05Do We Share Your Data

Kg22 does not sell your data to third parties. However, limited information may be shared in certain specific circumstances.

When and With Whom Your Data May Be Shared

  • Payment Providers: Mobile banking services such as biBkash, Nagad, and Rocket — used solely to process transactions.
  • Licensing Authority: Sharing specific data with licensing authorities for regulatory compliance.
  • Law Enforcement: As part of a court order or lawful legal process.
  • Security Partners: Fraud detection services — used solely for risk assessment purposes.
  • Business succession: In the event of a change in company ownership or merger, you will be notified in advance.

Never: Your data is never sold or rented to advertisers, data brokers, marketing agencies, or any other third party for commercial purposes.

06Data Protection

Kg22 uses multiple layers of security to keep your data safe.

Technical Security

  • TLS 1.3 encryption is used for all data transmissions
  • Stored data is protected with AES-256 encryption
  • Regular security audits and penetration testing are conducted.
  • Two-factor authentication (2FA) is available
  • Servers are monitored 24/7

Administrative Safeguards

  • Only authorized personnel have access to specific data
  • All staff are bound by confidentiality agreements
  • Data access is logged and reviewed on a regular basis
  • In the event of a data breach, affected users will be notified within 72 hours

You Can Help Too: Use a strong password, keep 2FA enabled, and report anything suspicious to us immediately.

07Cookie Policy

The kg22 website uses several types of cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security tokens Deleted at end of session
Functional Cookies Remembering language preferences and interface settings 1 Year
Analytical Cookies Understanding which pages are used most 6 Months
Security Cookies Fraud Detection & Bot Prevention 30 Days

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the website.

08Data Retention Period

Kg22 does not retain your data longer than necessary. Each category of data has a defined retention period.

  • Account Information: For as long as the account is active, and for 5 years after closure (for legal purposes)
  • Transaction Records: 7 years after the last transaction (as required by financial regulations)
  • KYC Documents: 5 years after account closure
  • Customer support chat logs: 3 years
  • Site Analytics: Anonymised for up to 13 months
  • Inactive Accounts: Reviewed 3 years after the last login

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

09Your Rights

As a kg22 user, you have a number of rights over your own data. To exercise any of these rights, please reach out to our support team.

Right to Access

You may request to view the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

In certain circumstances, you can request that data processing be temporarily restricted.

Right to Portability

You may request a copy of your data in a machine-readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise your rights: Send an email to support@kg22.im. Include your account ID and a description of your request. We will respond within 30 days.

10Minor Protection

Kg22 strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect data from minors.

  • Age verification is mandatory at registration
  • Age is verified via NID during the KYC process
  • If a user is found to be a minor, their account is immediately closed and any collected data is deleted.
  • If you suspect that a minor has created an account, please notify us immediately

For parents and guardians: If your child has accidentally registered on kg22, please contact support@kg22.im. We will promptly close the account and delete all associated data.

11Policy Changes

Kg22 may update this Privacy Policy from time to time. When changes are made, we follow the process outlined below:

  • You will be notified via your registered email or SMS before any significant changes take effect
  • The effective date of any changes will be clearly stated at the top of this page
  • Previous versions will be archived and made available upon request.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly, especially when you receive an email notification about changes.

12Contact

Contact us for any privacy-related questions, complaints, or requests. Our privacy team is always ready to help.

Email

Support@kg22.im — we typically respond within 24 hours.

Live Chat

Log in to the website and speak directly with our support team.

Response Time: General requests — 7 business days. Data deletion requests — 30 days. Urgent security matters — 24 hours.

Play Safe, Enjoy with Peace of Mind

Your privacy is our priority. Join kg22 and enjoy a secure betting experience.

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